AUMA UK’s SIPOS and Siemens Service Specialism

AUMA UK, supplier of modular electric actuators, is raising the profile of its service capabilities for valve control devices. Comprehensive support is provided by the UK organisation for all AUMA and SIPOS Aktorik products plus Siemens legacy actuators. The capability includes skills in retrofits and power industry outage support.

Extensive service facilities at the AUMA UK factory include full test equipment, including a £100,000 rig providing sophisticated load and calibration assessments. Actuators can be returned to the facility for repair, recalibration and re-warranty. An extensive spares range ensures prompt shipments and minimises stock holding requirements for end users.

UK Managing Director Paul Hopkins confirmed that the company operates to rigorous Service Level Agreements and performs all processes to ISO 9001- 2008 standards. Commenting on AUMA UK’s strength in service, Paul said:

“As the only OEM approved actuator repairer for AUMA and SIPOS in the UK, a key differentiator for our organisation is that we oversee all our service functions – there are no third parties licensed to carry out work on our behalf.”

The UK team is supported by three dedicated service centres at the company’s German manufacturing campus in Muellheim, and an independent Service Centre in Cologne – the extensive facilities confirm the commitment to after-sales from the AUMA group.

Auma Actuators Ltd
Tel: +44 (0) 1275 871141
www.auma.com

Published: 20th March 2013