PPE Record Excellent Delivery Performance in the Elastomer Seals Industry

Precision Polymer Engineering (PPE), one of the world’s leading manufacturers of high performance moulded elastomer seals, has just announced its annual performance review for 2012 which confirms that PPE is hitting extremely high standards when it comes to delivering specialist elastomer seals on time.

As part of PPEs commitment to customer service the company produces a quarterly and annual scorecard for top tier customers which identify key performance indicators and order history in order to gauge the company’s delivery results. In most cases, top tier customers are receiving 100% of orders delivered on time.

During 2012, PPE as a company received orders for 6,313,376 components, across 50,586 lines with over 99.7% of these orders being successfully fulfilled. PPE customers not only specify a date the order has to be received by, but an actual day of delivery so even an early delivery is classed as a missed delivery. Out of the orders shipped, nearly 93% were delivered on time. These results are even more impressive when you consider that PPE has one of the shortest published lead times on specialist elastomer seals, in some cases just five working days, and customers often require very short lead times as a result of existing seal failure in critical applications.

Of those products which were not classed as delivered on time, the average late delivery time was only .43 of a day, or put another way, 3hrs and 45 minutes late. When you consider that a total of nearly 6.3 million parts were delivered by PPE during 2012, less than 0.3% were classed as “order unfulfilled”

Managing Director of PPE, Paul Gillyon, said ‘we invest significantly each year not just on product development but also on delivering our value propositions such as short lead times. These results prove this is working and the fact that our customers tell us that our on-time delivery rate is almost double that of other suppliers in the industry is proof that we are delivering on our promises as well as world class products.‘

Precision Polymer Engineering
Tel: +44 (0) 1254 295400
www.prepol.com

Published: 26th June 2013