Water survey reinforces AUMA advantage for actuation

Published: 23rd September 2014 | Issue 30 Share article:

A water industry survey confirms the appeal of AUMA’s modular actuator design and the strength of service provided by its staff

A water industry survey confirms the appeal of AUMA’s modular actuator design and the strength of service provided by its staff

AUMA UK’s strength of customer relationships, responsiveness and product excellence has been verified by a UK water industry survey. To ensure the validity of the research, which was commissioned by AUMA UK Ltd, anonymity was given to the significant sample of respondents who came from end users, OEM’s, contractors and consultants.

Commenting on the input from the market and the positive engagement by customersof the survey, Paul Hopkins AUMA UK MD said:

‘This is the first time AUMA UK has carried out such an extensive survey in the UK and we are pleased with the generally positive endorsement we have received. The capability and responsiveness of our staff has been recognised and the benefits of modular design, which is unique to AUMA, was commented on by more than half of the group surveyed. We will also take the opportunity to feed the survey results into our continuous improvement process as part of ISO 9000.

‘The advantages of modularity that were reported included the ability to mount the control head remotely from the motor unit, on-site adaptability during installation, ease of maintenance and the ability to have electrical and mechanical parts delivered separately, reducing installation time and the risk of component damage.’

The AUMA survey group were also asked about future needs: many respondents were interested in the evolution of controls and bus system capability, this has given the leader in electric actuation an insight into future product development opportunities.

AUMA UK thanks all the companies that took part in the survey and confirms its commitment to build upon the strengths identified in the feedback.

Auma Actuators Ltd
Tel: +44 (0) 1275 871141
www.auma.com

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