Pentair Hosts Training Sessions To Better Serve Asia-Pacific Customers

The training received positive feedback from its attendees

Pentair has conducted focused educational seminars for the company’s partners of its Westlock Controls brand, part of the Actuation & Controls (A&C) platform, in the Asia-Pacific region. Over 160 channel partners and Pentair A&C sales and service members attended the two training sessions recently held in Pattaya, Thailand.

Focused on delivering customer value, the training sessions were structured to enrich attendees’ knowledge base of Pentair’s products. They provided an opportunity to educate participants to focus on integrated actuation and control solutions, enabling them to better serve end users. Attendees were also trained to effectively communicate the features and benefits of Pentair’s offering and, by improving knowledge and product expertise, were empowered to help address customers’ needs.

The training was a successful event which received positive feedback from its attendees. ‘The sessions provided in-depth information to enhance my knowledge of the total offering from the A&C platform and understand how the portfolio is advantageous in this competitive market,’ commented one partner.

‘We’re committed to supporting our channel partners and enhancing their knowledge in order to provide the best quality of service to customers,’ says Ian Barber, General Manager, Westlock UK. ‘Investing in training seminars like these reinforces our position as a leader in our field and enables us to bring together our global capabilities at a local level.’

Pentair plc
Tel: 01858 467 281

Published in Valve User Magazine Issue 31

Summer 2020 // Issue 53
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