Valve manufacturer increases supply efficiency
Astute in build
A dedicated quality assurance team has been put in place who have devised a systematic customer focused approach to data collection and ‘root cause analysis’. By communicating effectively through the supply chain, with regular audits and site visits, the team have developed strong long-term relationships with their supply chain.
The team have strengthened Truflo Marine’s processes and procedures via structured review and training to ensure the key critical to quality requirements for both documentation and hardware is fully understood and verified to the correct standard. A focus on continuous improvement, supported by the EFQM Business Excellence Model, has resulted in an extended period of zero defects.
Rob Watson, Truflo Marine’s Technical Director would like to thank BAE for their continued support as this exciting project progresses. ‘Applying traditional SPC & QA methodology to this supply programme is very difficult. The large number of unique configurations compared to the small number of units shipped over a long period makes conventional techniques ineffective. Managing the supply chain helps to minimise the number of variables and allows us to concentrate on root cause analysis.’
Truflo Marine, Tel: 0121 327 4789
Published: 31st March 2010
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