Cameron’s rapid response facility has the full package

Cameron has rebranded its former IVL Newmarket facility as a rapid response centre for Europe: one visit tells you that the new title is completely appropriate. By adding modification and testing facilities and an extended range of Cameron Valves the team of eight sales engineers have succeeded in significantly reducing lead times for their customers.

“The changes have been a tremendous positive for us” says the Facility Manager, Frankie McCarthy, “We are now able to provide our clients across Europe with the complete range of Cameron gate, globe, check and ball valves. This is in addition to our traditional range from this facility.” The changes do not stop there, as the summer of 2013 saw the capability to mount, fit and modify actuators and gear boxes added. There has also been a testing bunker added to provide hydro, gas and pneumatic testing. The sum of these changes amounts to a facility which is far more than a large valve stockist, but a one stop shop for Cameron’s expanding European customer base.

One of the key benefits to Cameron’s customers is that Cameron brand valves can be tested, and modified by Cameron engineers. This means the valves do not lose their OEM warranty, providing significant piece of mind to the end-users. “It is fantastic to be able to offer our customers this kind of service, and what’s more, the fact that we can now offer it all in-house means we are offering a better service with shorter lead times,” commented Mark Shipp, Regional Sales Manager EACR. There is a sales team of eight people who operate from Newmarket and contribute to the overall staff of 42 at the centre.

While the warrantees provide peace of mind for the end-users, it gives the Cameron team greater control over the quality assurance process. The extra capabilities that Cameron has at Newmarket mean that their stock, which includes a large number of pre-tested valves, can be modified and re-tested by Cameron engineers; the valves are under one QC system from start to finish. “It is fantastic for the whole team, we have complete confidence in our entire range of stock, everything is PED compliant and the confidence transfers on to our customers,” added Frankie McCarthy. Furthermore the testing facilities are available to hire, even for customers who do not have an existing relationship with Cameron.

General Manager EAME + AP, Joe Kelly is pleased with the progress at Newmarket. “Rapid response is an appropriate description of what we have here,” he enthused. “We still have over $6 million worth of stock but the improvements mean we have better lead times. What’s more, the end-users don’t lose the OEM warranty through any modifications we make.” The additions made to the centre’s stock list are significant even when considered on their own. Additions include the NEWCO® cast steel gate, globe and check valves; OIC cast stainless gate, globe and check valves; WKM trunnion mounted ball valves; mud gate and butterfly valves from DEMCO®; as well as LEDEEN® actuators and MAXTORQUE® and DYNATORQUE® gear boxes.

“We have a fully searchable stock list online, with current inventory levels at www.valvestockist. com, which is a great tool for our customers” says Mark Shipp. “But we’d encourage anyone to pick up the phone or even come in and see us here.” The facility is definitely worth a visit for anyone who supplies gate, globe, check or ball valves. The new capabilities mean Cameron really do offer the complete package.

Cameron
Tel: 01638 665000
www.c-a-m.com

Published: 16th October 2013